Tackling Telemarketing Violations: Know Your Rights

We’ve all been there – winding down for bed at the end of a busy day, and the phone rings with yet another telemarketer on the line. While these calls are undoubtedly annoying, they can also be illegal. Federal law offers you protection against overly intrusive telemarketing practices. The Telephone Consumer Protection Act (TCPA) sets strict guidelines for telemarketers and gives consumers the right to seek compensation for violations.

I’m Morgan Lake, the founder and sole attorney at Lake Law, PLLC. I focus a significant portion of my practice on standing up for the rights of consumers. I’m passionate about holding unscrupulous businesses like telemarketing companies accountable. Based in Seattle, I represent people throughout the Puget Sound area.

Your Rights Under The TCPA

The TCPA places several key restrictions on telemarketers to protect your privacy and peace. They include:

• Calling hours: Telemarketers can’t call you outside the hours of 8 a.m. and 9 p.m. local time.
• Consent requirement: They must have your prior express consent to call you.
• Do-not-call compliance: Telemarketers must honor the National Do Not Call Registry. If your number is listed there, they are generally barred from calling you.
• Caller identification: They must provide their name, the name of the business or organization they represent, and a contact number or address for that entity.

Robocalls – that is, automated phone calls that deliver a recorded message – are also regulated under the TCPA. Here are the key points you need to know:

• Prior express consent: Robocallers must have explicit permission to contact you using prerecorded messages or automated systems.
• Opt-out mechanism: Every robocall should provide an easy way for you to opt out of receiving future calls.
• Revocation of consent: You have the right to withdraw your consent at any time, in any reasonable way, and the robocaller must honor your decision.

If you’re receiving robocalls or other telemarketing calls that violate these laws, you can take legal action. You may be entitled to compensation for each violation, and in cases of willful non-compliance, the courts may award triple damages.

Stand Up Against Unwanted Calls

Are you tired of invasive telemarketing calls disrupting your peace? I can help you turn your frustrations into a force for change. Learn more about pursuing compensation for the disruptions caused by TCPA violations, and secure the respect and privacy you deserve. Call 206-536-2830 or send me an email.